Most Coaching Is Coping: Teaching the Canary to Breathe in a Mine No One Is Fixing
- Dr. John Dentico
- May 10
- 5 min read

Three weeks after the coaching engagement ended, Sarah was back where she started. Not because the coaching was bad. The coaching was good. Six months of careful conversation, real insight, the kind of work that genuinely shifted how she saw herself as a leader. She left the final session clear, energized, and certain she was going to lead differently. And for about a month, she did. Then her boss started copying her on the same kinds of emails. Her direct reports, sensing nothing had changed upstream of them, settled back into the patterns they'd always used. The meetings ran the way they'd always run. Within six weeks, Sarah was leading the way she'd always led, except now she was also quietly exhausted from trying not to.
That story isn't a coaching failure. It's a coaching success colliding with something the coaching couldn't reach. And it isn't rare. Walk into almost any organization that's invested seriously in coaching over the past decade, and you'll find Sarahs in every department. People who did the work, who changed, who came back better, who watched the better version of themselves get slowly absorbed back into the system that had produced the earlier version. It is not a story about coaches. It is a story about what coaches, by the engagement's structural design, are not positioned to fix.
The good ones already know this. The best ones say it out loud. The whole craft of coaching, at its core, is asking the hard question at the right moment, the question the coachee couldn't ask themselves, and then sitting with them while they work toward an answer that's actually theirs. That is remarkable work, and it is valuable, and nothing in what follows takes any of that away. The question isn't whether coaching works. The question is what coaching is being asked to carry that it was never built to carry alone.
So, here's the question worth sitting with on a Sunday morning. If coaching genuinely changes the person, why does the change so often fail to hold? Why does Sarah, six weeks later, find herself leading the way she always led, despite having done real work and arrived at real insight? The answer isn't in Sarah, and it isn't in her coach. The answer is in something organizational psychologists have been quietly documenting since 1988, in a body of research most coaching conversations never touch. They call it transfer climate.
The idea is simple, and once you see it, you can't unsee it. You can polish a stone to a perfect shine, but drop it back into the river, and the river will shape it again, slowly, indifferently, the way it shapes every stone that passes through. The stone didn't fail. The river was never going to stop being a river. Whether a person carries a new way of acting back into their daily work depends less on how well they learned it and more on whether the environment they return to supports them in doing it. Cues that remind them. Permission to practice. Peers who model it.
Consequences that reinforce it rather than punish it. When those conditions are present, the new way of acting takes root. When they're absent, it quietly fades. Not because the person didn't try. Because the system around them was never set up to let the trying matter.
Once you start looking at the world through the lens of transfer climate, something else comes into view. The same pattern appears in three other bodies of research, each studying a different part of the same wall. There's a literature on re-entry, on what happens when someone returns to an unchanged organization carrying something the organization didn't change with them. The system doesn't reject them outright. It reabsorbs them, the way the river reabsorbs the stone, until the new way of acting is quietly metabolized back into the old patterns. There's a body of literature on regression that draws on Kurt Lewin's old equation: behavior is a function of the person and the environment. Change one without the other, and the equation rebalances toward whichever side was left untouched.
And there's a literature on attrition, the inverse of all of it. The most self-aware people don't regress. They leave. Coaching, in those cases, didn't fix the system. It produced the clarity that made the best canaries fly. Four streams of research. One pattern underneath all of them. Whether the values around the person reinforce who they're becoming. Whether they have the real authority and latitude to act on it. Whether there's a visible path forward that makes the becoming worth the trouble. Values. Agency. Growth. The three frames the research keeps describing, in different vocabularies, decade after decade.
There's one more thing worth naming before we ask what to do about any of it. Most people don't change because they decide to. They try to, and then the old patterns reassert themselves, and they conclude they lacked discipline. That isn't quite what happened. Behavior, in the technical sense, is stimulus and response. The environmental cue triggers something, and the conditioned response comes back. The only thing that interrupts that loop is a subjective intended act, chosen on purpose, repeated deliberately, often enough and long enough that a new habit forms and overwrites the old one.
That is what real change requires. And that is exactly what an unchanged system makes almost impossible to sustain. The cues keep firing. The old responses keep getting rewarded. The deliberate acts keep getting overwritten before they can take root. The person isn't weak. They're trying to plant a habit in soil that keeps washing it away.
Which brings us to the only place this argument can land. If the system is what determines whether change holds, then the only coaching that has a chance of changing the system is coaching aimed at the people who can change it. Not the manager three layers down, trying to lead differently inside a structure that won't let her. The founder. The CEO. The owner. The board. The people whose subjectively intended acts, repeated deliberately, rewrite the cues, the permissions, the peer norms, and the consequences.
That isn't coaching-as-coping anymore. That's coaching as architectural work. Coach the people who set the frames, and the frames begin to set differently for everyone downstream of them. Coach anyone else, however well, and you are still teaching the canary to breathe. Coach the people who run the mine and can redesign it, and you finally start clearing the air.
Somewhere out there this morning, Sarah is sitting down at her desk. She did the work. The work was real. What she came back to was a system that had not yet decided to do its own. None of this is her failure, and none of it is her coach's. It is simply what happens when individual change meets unchanged ground. The river keeps shaping stones until someone diverts its course. That is the work upstream of all the other work.
But diverting a river is hard. Very hard. Which is why most organizations don't try. Which is also why Jimmy Dugan, the manager Tom Hanks played in A League of Their Own, said the line he said when Dottie Hinson tried to walk away from the game. It's supposed to be hard. If it wasn't hard, everyone would do it. The hard is what makes it great.
Until that work is done, the rest of us are doing our best inside the conditions we were handed. Which is honorable. Which is exhausting. And which is not, in the end, what any of us came here for.



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